Apps & internal development
Create apps around the way your business works. Use your own team and AI to improve features internally, without routing every change through an outside vendor.
Read the guideThe Vertmix field guide
Ideas you can act on. Guides to help you plan an app, brief an agent, connect your tools, and release with confidence.
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Create apps around the way your business works. Use your own team and AI to improve features internally, without routing every change through an outside vendor.
Read the guideTurn a defined business task into ongoing work for an AI agent. Give it context, a clear purpose, and boundaries your team understands.
Read the guideUse automated user acceptance testing to check how an app supports real business work before a change reaches the wider team.
Read the guideBring Microsoft, Google, and Slack into the processes you build on Vertmix. Decide which information moves, why it moves, and who owns the connection.
Read the guideChoose one process your team understands. A useful first app makes that work easier to carry out, hand over, and review.
Take the lessonDecide what information the app needs and who should work with it before expanding the workflow.
Take the lessonStart with a defined responsibility, useful context, and clear limits. A job brief is easier to evaluate than an open-ended request to “handle everything.”
Take the lessonUser acceptance testing asks whether a change supports the work people need to do. Automate repeatable checks and keep business acceptance with an accountable person.
Take the lessonYour team can shape how an app evolves. Treat each connection and update as a defined change, with an owner, a test, and a recovery plan.
Take the lessonTurn your sales stages into clear decisions, reliable next actions, and useful customer context.
Take the lessonDesign a handoff that gives the next team the context, responsibility, and acceptance criteria it needs.
Take the lessonHelp people submit useful requests, then make ownership, priority, and resolution clear.
Take the lessonChoose the customer information that should be shared, maintained, and trusted across a handoff.
Take the lessonDefine when a decision is needed, who can make it, and what happens when the work changes.
Take the lessonMake uncertain results, exceptions, and ownership visible before an agent becomes part of everyday work.
Take the lessonTurn a business problem into a small change your own team can explain, test, and maintain.
Take the lessonMake spreadsheet or legacy information understandable, consistent, and ready for a controlled move.
Take the lessonDecide what moves between Vertmix and another service, then plan for duplicates, failures, and access changes.
Take the lessonTurn completed work into a controlled business change with evidence, communication, and a recovery plan.
Take the lessonBuild training around real responsibilities, short practice tasks, and the questions people actually ask.
Take the lessonConnect your platform work to a useful outcome, then compare like with like before drawing conclusions.
Take the lessonMake app, data, agent, and connection responsibilities understandable as more people build on the platform.
Take the lessonDecide what should stay common, where local variation is useful, and how to roll out without losing ownership.
Take the lessonTurn feature requests into a manageable sequence of business improvements your team can own.
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